Help and FAQ
Find answers to the most common questions and key guides to get the best from Click&Go.
Frequently asked questions
How does carpooling work on Click&Go?
Click&Go connects drivers with available seats and passengers who want to travel on the same route.
How do I book a ride?
Enter your departure point, destination and travel date, then choose the ride that fits you best.
How do I offer a ride as a driver?
After signing up, enter your route, schedule, number of available seats and preferences.
Which payment methods are accepted?
Payments are secure and compatible with the main digital payment methods.
How does the cancellation policy work?
Cancellation rules depend on the timing and trip type, with clear rules for both drivers and passengers.
Safety and insurance
Our team is available 7 days a week to answer your questions.